Refund policy
Return & Refund Policy
At M.H Organic, we want our customers to be satisfied with their purchases.
Returns
You may request a return within 7 days of receiving your order if:
- You received the wrong product.
- The product arrived damaged or defective.
- The product is unused and in its original packaging.
Non-Returnable Items
Opened, used, or damaged products due to customer handling may not be eligible for return.
Refunds
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund. Approved refunds will be processed through the original payment method or another agreed method.
Return Shipping
If the return is due to a wrong, damaged, or defective product, M.H Organic will cover the return shipping cost. For other returns, shipping charges may be deducted from the refund.
How to Request a Return
To request a return or refund, please contact us through our available contact details and provide your order number, product details, and photos/videos of the issue.
M.H Organic reserves the right to review each return and refund request before approval.